Integrations
Lucy: The AI Receptionist for Open Dental
Lucy is an AI phone receptionist that answers every call your front desk misses and books appointments directly into Open Dental, 24/7. The patient calls, Lucy answers, and the appointment is on your Open Dental schedule before they hang up.
Your Open Dental schedule only fills if someone answers the phone
You already run your practice on Open Dental. The schedule, the patients, the openings, it's all there. The gap isn't your software. It's the calls that go to voicemail when the front desk is checking in a patient or already on the other line. A patient can't book an opening they never reached anyone to book.
That's the call Lucy catches.
She answers the call and books it into Open Dental
Lucy answers on the first ring, has a real conversation with the patient, checks your availability, and books the appointment directly into Open Dental. There's no message to re-key later and no second step for your team. The booking is in your schedule the moment the call ends.
Books directly into Open Dental
Appointments land on your Open Dental schedule during the call, not in a message queue for someone to enter later.
Answers 24/7
Nights, weekends, lunch, and hold times. Lucy covers every hour your phone rings, and takes up to 20 calls at once so a rush never hits voicemail.
Built for dental
Lucy already knows the questions dental patients ask about insurance, new-patient visits, and openings, in English and Spanish.
What those caught calls are worth
Every missed call costs a practice about $580 in lost production. Practices running Lucy recover $13K+ a month on average, a 13× return on what she costs. A five-location group in Dallas–Fort Worth recovered $67,000 in Lucy's first month, and went live in 14 days.
Lucy is $997 a month, plus a one-time $1,600 setup. No contract. She isn't a replacement for your front desk, she's coverage for the calls the team can't get to. Practices tell us she backs the front desk up.
See the full cost breakdown vs. a front desk hire or the $997/mo, no contract pricing.
Frequently asked questions
Does Lucy work with Open Dental?
Yes. Lucy books appointments directly into Open Dental. She answers the call, checks your availability, and puts the appointment on your Open Dental schedule during the conversation, so nothing has to be entered by hand afterward.
Do I have to change how my team uses Open Dental?
No. Your team keeps working in Open Dental the way they already do. Lucy simply answers the calls they can't get to and books those appointments into the same schedule.
How much does Lucy cost for a Open Dental practice?
Lucy is $997 a month, plus a one-time $1,600 setup and per-minute usage. There's no contract. Pricing is the same whether you run Open Dental, Dentrix, or Eaglesoft.
How long does setup take?
Most practices go from signup to live in about two weeks. A five-location group in Dallas–Fort Worth was live in 14 days.
Does Lucy replace my front desk?
No. Lucy covers the calls your front desk can't reach during the daily rush and after hours. Practices running her report that she backs up their team rather than replacing it.
Hear Lucy answer a call
Book a demo and listen to how Lucy would answer your phone and book into Open Dental. It's the fastest way to see the fit.